HP Envy 5055 Troubleshooting

HP Envy 5055 Paper Jam Error

Paper jam issue is one among HP Envy 5055 Troubleshooting Check if the paper jams occur multiple areas of the printer. Locate the jammed paper on the paper tray area and ink cartridge access area.

Use a flashlight to find the jammed paper interior of the printer. Discard all jammed papers from underneath the printer.

Remove the output tray. Raise the input tray door and drag it forward to extend the input tray. Use both your hands to remove the printer.

After removing, place the input tray into the printer. Switch off the printer. Unplug the power and USB cables to the printer’s rear.

Access the underneath of the printer to find the jammed paper in it. Remove the jammed papers in it and try to print from the printer.

Ensure that the carriage moves freely across the width of the printer. Switch on the printer. Grasp the handle on either side of the printer.

Lift the ink cartridge access door until it snaps into place. Move the carriage to the left side of the printer. Wait till the carriage is idle.

Unplug the power cable of the printer with the printer turned on. Reach the ink cartridge access door and move the carriage manually to clear HP Envy 5055 paper jam issue.

Slide the carriage to the left side of the printer if the carriage stucks to the right side of the printer.

Slide the carriage to the right side of the printer if it stucks on the left side of the printer. Discard loose paper or obstructions you find. After a while, close the door after HP Envy 5055 troubleshooting for paper jam error.

HP Envy 5055 Troubleshooting - Not Printing in Color

Use genuine ink cartridges that are compatible with the HP Envy 5055 printer. Purchase ink cartridges from HP Sure Supply.

Use an automated tool to check the ink smears. Insert plain paper into the input tray. Tap Setup on display of the printer.

Tap Tools. Navigate to the Clean Page Smears on the tab. The printer begins to feed a blank page into the printer.

Wait for a while for the printer to eject the blank page. Ensure that you are using a suitable paper for your print job.

Insert plain paper with the print side down in the input tray. Do not use wrinkled or curled papers into the printer.

If the issue persists, try to use a different paper. Verify whether the print settings in Windows and Mac operating systems are proper to avoid HP Envy 5055 Troubleshooting issues.

HP Envy 5055 Troubleshooting Print Head Problem

Press the Power button to turn on the printer. Move to the access door to remove all ink cartridges from their slots.

Place them on a piece of paper with the ink pointing upwards. Raise the latch handle on the print carriage until it stops.

Take the printhead out by raising it straight upwards. Clean it using a damp cloth for HP Envy 5055 troubleshooting.

Wipe the electrical contacts areas with cleaning materials and not with your finger. Do not touch the nozzles as it may lead to the ink system failure.

After a while, reinsert the printhead back into its slot. Move the ink cartridge into an empty slot until it fixes into place.

Resetting the printer may be the solution to fix the printhead issue. Unplug the power and USB cables from the printer’s rear and the wall socket.

After a while, reinsert the cables and turn on the printer.

HP Envy 5055 Offline Error

Use the Windows compatible HP Print and Scan Doctor tool to verify the connectivity.

Run the setup file in the Download location of your system for HP Envy 5055 troubleshooting.

After installing, select the Start option.

Choose the printer name from the list.

If there is a connection issue, make use of the instructions on the home page.

Resetting the printer environment may help to restore the connection between the printer and the system.

Turn off the printer.

Unplug the power cables from the printer’s rear.

After a while, re-plug the cables. Turn on the printer.

If the printer is connected to a wireless network, you need to reboot the system, router and the printer.

HP Envy 5055 Troubleshooting Error oxdb3e6160

Error oxdb3e6160 displays on the printer's control panel indicating a print related issue.

The primary step to resolve the issue is resetting the printer.

Press the Power button to turn on the printer.

Unplug the power and USB cables from the printer’s rear and the wall socket.

After a while, turn on the printer.

Update the firmware from the manufacturer website.

Check if the firmware updates periodically.

After updating, check if the issue is resolved to clear HP Envy 5055 troubleshooting.

123.hp.com/envy5055 | HP Envy 5055 Setup | Driver Download