123 HP paper supplies
To order HP papers and other supplies . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Tips for selecting and using paper
For the best results, observe the following guidelines.
● Load only one type of paper at a time into the paper or photo tray.
● When loading the tray, make sure the paper is loaded correctly.
● Do not overload the tray.
● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray:
● Multipart forms
● Media that is damaged, curled, or wrinkled
● Media with cutouts or perforations
● Media that is heavily textured, embossed, or does not accept ink well
● Media that is too lightweight or stretches easily
● Media that contains staples or clips
Load media
Select a paper size to continue.
To load small-size paper
1. Open the paper tray door.
2. Pull the paper tray out.
3. Load paper.
● Remove all paper from the paper tray, and then load the photo paper print side facing down and HP
logos facing up.
● Slide the photo paper forward until it stops.
● Slide the paper-width guides firmly against the edge of the photo paper.
4. Push the paper tray back into the printer and close the paper tray door.
5. Pull out the tray extender manually.
6. Change or retain the paper settings on the printer display.
To load full-size paper
1. Open the paper tray door.
2. Pull the paper tray out and slide the paper-width guides outward.
3. Load paper.
● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
● Slide the paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
4. Push the paper tray back in and close the paper tray door.
5. Pull out the tray extender manually.
6. Change or retain the paper settings on the printer display.
To load envelopes
1. Open the paper tray door.
2. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded
media.
3. Load envelopes
● Insert one or more envelopes in the center of the paper tray. The print side should face down. Load
envelopes according to the graphic.
● Slide a stack of envelopes inward until it stops.
● Slide the paper-width guides inward against the stack of envelopes until they stop.
4. Push the paper tray back in and close the paper tray door.
Update the printer
By default, if the printer is connected to a network and Web Services has been enabled, the printer
automatically checks for updates.
To update the printer using the printer control panel
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch
( Setup ).
2. Touch Tools.
3. Touch Update the Printer.
4. Touch Check Now.
To enable the printer to automatically check for updates
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch
( Setup ).
2. Touch Tools.
3. Touch Update the Printer.
4. Touch Printer Update Options.
5. Touch Install Automatically (recommended) or Alert When Available.
To update the printer using the embedded web server
1. Open the EWS.
For more information,
2. Click the Tools tab.
3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.
Open the HP printer software (Windows)
You can use the HP printer software to configure the printer settings, check estimated ink levels, order
printing supplies, maintain the printer, resolve printing issues, and more. More information about the
available printer software options is provided throughout this guide.
After installing the HP printer software, depending on your operating system, do one of the following:
Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer name.
Use the HP Smart app to print, scan, and troubleshoot from an
iOS, Android, or Windows 10 device
HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and
manage your HP printer. You can share documents and images through email, text messages, and popular
cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up
new HP printers, as well as monitor and order supplies.
To install the HP Smart app
▲ The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your
device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.
To open the HP Smart app on a Windows 10 computer
▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from
the app list.
Connect to your printer
▲ Make sure that the printer is turned on and is connected to the same network as your device. Then HP
Smart will automatically detect the printer.
Turn the printer off
Press (the Power button) to turn off the printer. Wait until the power light turns off before unplugging the
power cord or turning off a power strip.
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